Customers Pillar Target Role: Operator
Customer Directory CRM & VIP Tier Rewards
Tracking dining preferences, allergen warnings, and configuring VIP points rules without invasive tracking.
Operational Prerequisites
- Plus or Premium subscription plan
Step-by-Step Implementation Guide
1
Lookup Guest Profile by Phone Number
Enter the customer's phone number at checkout or invite them to tap their Apple Wallet digital pass.
2
Add Allergen & Seating Notes
Attach permanent notes like 'Nut Allergy - Table 14 favorite' that pop up on kitchen tickets automatically.
3
Apply Tier Discounts
Accrue visit points and redeem dollars off directly on the order balance.
About this Guide & Technical Architecture
# Customer Directory CRM & VIP Tier Rewards
Build genuine dining relationships under Amanah privacy principles. We never sell your guests' personal information to ad brokers.
Review features on our [/products/loyalty](/products/loyalty) and [/products/marketing](/products/marketing) pages.