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Retention & Guest Relationship Engine

Guest Loyalty & VIP Tiers That Turn Diners into Lifelong Advocates

Build genuine relationships without annoying plastic cards or invasive tracking apps. RestoOS Loyalty connects across POS, Kiosks, and online ordering with simple phone number lookup.

Flexible Points Rules: Spend vs Visit

Configure points earning rules tailored to your concept. Award 1 point per spend dollar for fine-dining check averages, or award points per visit for daily coffee shop and bakery regulars.

Customizable Points Rules

Reward Redemptions & Dollars Off

Empower guests to redeem accrued points for percentage discount coupons, flat dollars off their total bill, or complimentary reward appetizers and desserts. 1-tap redemption right on the POS or mobile cart.

Percentage or Dollars Off Rewards

Phone Lookup & Customer Directory CRM

Seamless 1-tap phone number lookup at POS and Kiosk, connected to a unified customer directory CRM. Servers instantly view guest order history, allergen notes, and dietary preferences, with 1-click Apple Wallet and Google Wallet digital pass sync.

Unified CRM & Digital Wallet Pass

VIP Tiered Status & Exclusive Perks

Gamify guest loyalty with Silver, Gold, and Platinum VIP tier status levels based on cumulative spend or visit frequency. Unlock exclusive chef tastings, secret menu items, and priority seating privileges.

Tiered VIP Status Gamification

Birthday & Anniversary Lifecycle Triggers

Automated smart triggers send heartfelt birthday treats, anniversary celebrations, and lapsed-guest win-back rewards automatically. Keeps your restaurant top-of-mind without manual marketing labor.

Automated Birthday & Lifecycle Rewards

Zero Spam & Amanah Privacy

We uphold strict Muslim data stewardship. Customer phone numbers are never shared, sold to third-party ad brokers, or abused with spam. Respectful communication that preserves your diners' dignity.

Protected Customer Privacy